At Threads and Reels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.
Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping address
- Billing details
- Order details
- Payment-related information
- Messages or inquiries sent to us
We only collect information that is necessary to process your order, provide customer support, and improve our services.
How We Use Your Information
Threads and Reels may use your information to:
- Process and deliver your orders
- Confirm order details
- Contact you regarding your purchase
- Provide customer support
- Handle returns or exchange requests
- Improve our website, products, and services
- Send updates, offers, or promotional messages if you choose to receive them
Payment Information
We do not store your complete payment details on our website. Any payment information shared during checkout is processed securely through the available payment method or service provider.
Sharing Your Information
We do not sell, rent, or trade your personal information to any third party.
However, we may share limited information with trusted service providers when required, such as:
- Courier companies for delivery
- Payment service providers
- Website or technical support services
Your information is only shared when necessary to complete your order or provide our services.
Cookies
Our website may use cookies to improve your browsing experience, understand website traffic, and make our website easier to use.
You can choose to disable cookies from your browser settings, but some website features may not work properly.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security, so we encourage customers to use secure devices and avoid sharing sensitive information through unsafe channels.
Customer Rights
You may contact us to:
- Update your personal information
- Request correction of incorrect details
- Ask questions about how your data is used
- Request removal of your information where possible
Marketing Messages
If you subscribe to our updates or promotional messages, we may contact you about new arrivals, offers, or brand updates.
You can request to stop receiving marketing messages at any time.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. Threads and Reels is not responsible for the privacy practices, content, or security of those external websites.
Changes to This Policy
Threads and Reels may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For any questions about this Privacy Policy or how your information is handled, please contact us through our official website or customer support channel.
Threads and Reels
Karachi, Pakistan